I was an avid fan of ebay.com for roughly 2+ years. I spent a fair amount of money on collectibles (toys I had once owned when I was much young but had lost along the way to adulthood). I liked what Pierre and Meg had built. What I started to hate was the ill-will held by some sellers. Here's why. When seller's withhold or give negative feedback/ratings because I had the audacity to ask a few questions make me pissed off.
As an international buyer (from Japan), I thought it was my right to ask questions about the seller's policies on shipping overseas. But, since I asked one or two questions, some sellers did not take too kindly. Thus, the poor feedback. And to those bumpkins, all I can say is 'F*CK Y&U'.
I can understand why the new CEO, John D, wanted to throw away such a stupid system. Buyers should not be judged or evaluated on how well they shop. What kind of a stupide capitalist world do we live in? eBay is going to have some rough times ahead, but, I for one, am glad that eBay has taken a tough stand.
Perhaps after John D and his new management team can make the trading platform much better and more vibrant will I return to resume my collecting. And I might head back for a future eBay Live! event.
So, a simple message to John D: Kick out the stupid sellers and change the way you run the business before it is too late.
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